Frequently Asked Questions

Unfortunately, the Physiotherapist service does not receive funding from the government. However, the following patients are eligible for bulk billing service upon the approved number of sessions. This includes:

• Patients receiving treatment under CTP claim or WorkCover claim
• DVA holders

We attempt to keep the out of pocket fee low, however due to the increasing cost of operating our clinic, we are no long able to bulk bill patients with Enhanced Primary Care Plan (EPC Plan). Please be aware that there is gap fee of $29.70 for patients with EPC plan.

We use modern and gentle techniques to provide treatment for pain relief. Our physiotherapists would endeavour to minimize and avoid any adverse event during the session. Some treatments can cause minor side effects (including slight discomfort, bruise or mild exacerbation of symptoms) that usually subside within 24 to 48 hours. If there is any preference of your treatment choice to minimize any discomfort, please do not hesitate to discuss it with our friendly therapist.